Manage property and community operations all in one centralised system
With years of expertise in community management technology, Odyssey is a global leader in providing operations solutions for purpose-built co-living communities. We empower properties worldwide to access innovative technology that automates booking management, maintenance requests, and resident services—all from a centralised platform.
Odyssey is the all-in-one solution you need to ensure seamless operations and enhance resident satisfaction
ODYSSEY Features
Odyssey is your right-hand man as a property manager, simplifying operations with an online booking system and room inventory management.
Our automated front office connectivity, reservations and waitlist management, and dynamic room rate management ensure a seamless experience for residents.
Odyssey enhances your efficiency and elevates community satisfaction, all in one powerful platform.
- Booking & Lease Management
- Residential Services
- Resident Lifestyle
- Property Management
- Odyssey Retail
- Odyssey Connect
- Odyssey Pay
- Odyssey Insights
- 24x7 Helpdesk & Live Chat
Booking & Lease Management
Online Booking System
Easily manage all bookings with a user-friendly platform that will streamline the reservation process.
Room Inventory Management
Keep track of available rooms in real-time to maximise occupancy and efficiency.
Automated Payments
Simplify rent collection with secure, automated payment options for residents.
Automated Front Office Connectivity
Effortless connectivity enables real-time updates and streamlined management of reservations, check-ins, and property availability.
Reservations & Waitlist Management
Efficiently handle reservations and waitlists to optimise room allocation.
Dynamic Room Rate Management
Adjust room rates dynamically to match demand and boost revenue.
Resident Profile Management
Access and update resident information quickly for personalised service.
Roommate Matching Solutions
Match residents with compatible roommates for a harmonious living experience.
e-Contracts
Securely manage contracts and signatures online, eliminating paperwork.
Resident Services: Self-service Portal
Access Card Requests
Request and manage access cards seamlessly for secure entry to the property.
Payment Management
Manage and track all payments easily through a secure, centralised system.
Parking Regulations
Easily reserve and manage parking spaces to ensure convenient access for residents.
Special Requests
Handle personalised special requests to enhance the resident experience.
Maintenance Requests (Rooms / Communal Areas)
Submit and track maintenance issues for both rooms and communal areas effortlessly.
Room Swap Requests
Request room swaps efficiently to ensure a comfortable living arrangement.
In-house Amenities & Services Bookings
Book in-house amenities and services with just a few clicks.
Move In
Move Out
Requests
Simplify move-in and move-out processes for a smooth transition.
Resident Lifestyle & Experiences
Community Events & Activities
Engage residents with a variety of fun and enriching events that foster a strong sense of community
Internships & Work Opportunities
Explore career-building internships and work opportunities to gain valuable experience while living in the community
Discounts Hub
Access exclusive discounts and offers tailored to enhance student life and save on everyday expenses.
Social Connections
Build lasting friendships and networks through social features that connect residents with similar interests.
Classifieds
Buy, sell, or trade items within the resident community through an easy-to-use classified platform
Property Management
Maintenance
Inspections
Property Upkeep
Housekeeping
Utilities Tracking
Security
Health & Safety
Vendor Management
Building Codes, Regulations & Insurance
Asset Register
Parking & Logistics Coordination
Parcel Management
ODYSSEY Retail
Odyssey Retail offers a seamless solution for managing on-site retail operations within residential communities with an integrated system.
This feature provides residents with easy access to essential goods and services, enhancing convenience and satisfaction. Odyssey Retail also supports automated payment processing, ensuring quick and secure transactions for both retailers and residents.
By streamlining retail management, Odyssey helps create a more complete and connected living experience for the community.
ODYSSEY Connect
Digital Signage
Centralized management of Digital Signage for updates, news, and announcements.
WhatsApp & Broadcast
Instantly reach all residents with important news about events, announcements, or urgent notices in real-time, ensuring everyone stays informed with all updates.
Noticeboards
Keep residents updated on community events and announcements through digital and physical noticeboards.
Newsletter Distribution
Regularly send newsletters packed with important information and community highlights directly to residents.
Emergency and Maintenance Notices
Promptly inform residents of urgent situations or maintenance work with timely and instant alerts.
ODYSSEY Pay
ODYSSEY Wallet
The app includes a built-in wallet for residents, enabling easy and secure payments for services and amenities.
POS Management
Streamline in-house retail and service transactions with integrated point-of-sale management
Online Payments
Offer convenient payment options through integrated online payment gateways for fast, secure transactions.
ODYSSEY Insights
Real-Time Data Reporting
Access up-to-the-minute data insights to make informed decisions quickly.
Customisable Report Generation
Tailor reports to fit your specific needs with customisable reporting options.
Automated Reporting
Save time with automated report generation and scheduling for regular insights.
Dashboard Analytics
Visualise key metrics and trends instantly with a user-friendly dashboard.
Compliance & Regulatory Reporting
Ensure adherence to regulations with built-in compliance and regulatory reporting features.
Performance Metric Reporting
Track and evaluate performance across various operational areas with detailed metrics.
Data Visualization Tools
Transform complex data into clear, visual insights with advanced data visualisation tools.
Resident & Client Login
Provide residents and clients with secure access to their data and reports via personalised logins.
Feedback & Iteration Mechanism
Continuously improve operations with built-in feedback tools and iterative reporting.
24/7 Helpdesk & Live Chat
The 24/7 Helpdesk & Live Chat feature in Odyssey ensures that property managers and residents always have support at their fingertips: offering them instant, real-time communication to resolve issues quickly.
This round-the-clock service enhances resident satisfaction by providing immediate help whenever needed, without waiting for business hours.
Property managers can efficiently address inquiries, manage requests, and maintain high service levels. With Odyssey's 24/7 Helpdesk & Live Chat, managing a community becomes smoother, more responsive, and stress-free for both managers and residents.